1. Introduction

Welcome to Querlytics ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI formula generation service at querlytics.com.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Account Information: Name, email address, password
• Profile Data: User preferences and settings
• Payment Information: Billing details for Pro subscriptions (processed securely via Stripe)
• Communication Data: Messages you send to our support team

2.2 Usage Information

• Formula Inputs: Natural language descriptions you submit for formula generation
• Generated Content: DAX, Excel, SQL, and LaTeX formulas created by our AI
• Usage Analytics: Feature usage, session duration, formula types generated
• Device Information: Browser type, operating system, IP address

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, including authentication cookies, preference cookies, and analytics cookies via Google Analytics and Vercel Analytics.

3. How We Use Your Information

• Service Provision: Generate AI-powered formulas based on your inputs
• Account Management: Create and maintain your user account
• Payment Processing: Handle Pro subscription billing and payments
• Communication: Send service updates, support responses, and important notices
• Improvement: Analyze usage patterns to enhance our AI models and features
• Security: Detect fraud, abuse, and unauthorized access
• Legal Compliance: Meet legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: Trusted third-party services (Stripe for payments, Vercel for hosting, Google for analytics)
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In connection with mergers, acquisitions, or asset transfers
• Safety and Security: To protect rights, property, or safety of users and the public
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit using HTTPS/TLS
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Data stored in secure, monitored environments
• Regular Audits: Periodic security assessments and updates

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Account Deletion: Delete your account at any time

To exercise these rights, contact us at privacy@querlytics.com

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you request deletion. Usage data and generated formulas may be retained for analytics and service improvement purposes, but are anonymized after 2 years.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us: